For independent yoga studios
Tend watches who stops showing up, reaches out in your studio's voice, and brings them back — automatically. A retention coordinator a solo owner could never hire, for the price of keeping two members a month.
"Every software vendor is racing to answer the phone. That's the front desk. The money leaks out the back."
— Why Tend exists
A boutique studio owner teaching six classes a day has no hour left for the outreach that matters most. The member whose cadence is breaking. The new student who went quiet after week three. The no-show with a package about to lapse.
That single outbound hour is the highest-ROI hour in the business. And it's the exact hour nobody works.
How it works
Export from any platform — Mindbody, Mindbody, Vagaro, anything. One CSV file. Takes two minutes.
Cadence breaks, package lapses, quiet new members, no-shows. You see the list, you approve the outreach.
Personal, on-brand, in your voice. "Missed you this week — I saved you a Thursday slow-flow spot." You get proof when they rebook.
What Tend does
Attendance cadence breaks, package lapses, new member silence, no-shows. Tend flags before you've noticed.
Not generic. Not templated. You set the personality, Tend learns what brings your members back, message by message.
You approve each message. Tend sends, logs the result, shows you the booking proof. That's the loop.
Every message goes through you. Tend is your assistant, not your replacement. You can escalate or adjust at any time.
Pricing
Predictability is what this buyer wants. A flat monthly fee, nothing else.
For studios under 150 members. At-risk list, draft messages, weekly digest.
For studios 150–400 members. Full automation with owner approval gate.
For established studios. Benchmarking, voice learning, advanced analytics.
Design partner pricing available for first 10 studios.
Every vendor sells software. Tend sells the outcome — members who stayed, classes that stayed full, revenue that didn't quietly walk away.